FAQs

General

Q: Where is Wallis & Son located?

A: Wallis & Son is based at Cavendish House, Cambridge Road, Barton, Cambridge.

Q: What are your opening hours?

A: Petrol Forecourt & Shop Opening Hours (Monday - Friday / 06:00 - 22:00) (Saturday / 07:00 - 22:00) (Sunday (Bank Holidays) / 07:00 - 21:00) - Service & Rentals Opening Hours (Monday - Friday / 08:00 - 18:00) (Saturday / 08:00 - 12:30) (Sunday (Bank Holidays) / Closed) - Car Sales Opening Hours (Monday - Friday / 09:00 - 18:00) (Saturday / 09:00 - 16:00) (Sunday (Bank Holidays) / Appointment Only)

Q: How can I contact Wallis & Son?

A: You can call us at +44 (0)1223 26 39 11, email us at customerservices@wallisandson.co.uk, or use the contact form on our website.

Vehicle Servicing

Q: Do you use genuine manufacturer parts for servicing?

A: Yes, we use genuine or equivalent manufacturer parts to ensure quality and reliability.

Q: Can you service vehicles under the manufacturer’s warranty?

A: Absolutely! Our servicing adheres to manufacturer specifications, so your warranty remains intact.

Q: What types of vehicles do you service?

A: We service all makes and models, including cars and vans up to 3.5 tonnes.

MOTs

Q: Can I book an MOT online?

A: Yes, you can easily book your MOT through our website or by calling us directly.

Q: What happens if my vehicle fails its MOT?

A: If your vehicle doesn’t pass, we’ll provide a full report and offer repair options to get you back on the road quickly.

Forecourt & Shop

Q: What food and drinks do you offer on the forecourt?

A: Our forecourt shop features Smokin' Bean coffee, Rollover hot dogs and bacon rolls, Reese’s and Hershey’s Freezes, freshly squeezed iSqueeze orange juice, and Jolly Rancher slushies.

Q: Do you sell American sweets and treats?

A: Yes, we stock a wide range of American snacks, including Reese’s, Nerds, Hershey’s, Jolly Rancher, and more.

Q: Do you have fuel and electric vehicle charging stations?

A: Yes, we provide fueling services and have electric vehicle charging points on-site.

Commercial

Q: What types of commercial vehicles can you repair?

A: We repair and service all ranges of vans up to 3.5 tonnes.

Q: What facilities do you have for commercial vehicles?

A: Our workshop features a state-of-the-art pit, a pit jack, and equipment to handle heavy parts.

Q: Do you work with fleet vehicles?

A: Yes, we offer fleet maintenance and repair services for national businesses and fleet management companies.